Work in our stores

Work in our stores BI-LO is one of the fastest growing food retailers in Australia. With over 190 stores and close to 15,000 employees (and counting!) there are always opportunities for motivated and dedicated individuals to make a difference. BI-LO Stores can provide you with a strong foundation for a career in Retail. Our Stores consist of various departments including: Grocery, Fresh Produce, Dairy, Bakery, Delicatessen, Meat, and Checkout Service. Each department has a Department Manager who is responsible for the day to day running of their department. Career Pathway Retail Traineeships Management Traineeships Other Positions in our Stores

Career Pathway To the right is an example of the BI-LO Store Career Pathway. We provide the necessary training and development at each stage of the career pathway, to enable our employees to successfully perform their roles. You can start your career with BI-LO on your very first day in store, even if you are employed as a casual. Your contribution to making our business one of Australia's leading discount supermarket chains will be significant. A great way to kick-start your career with BI-LO is to apply for Traineeship. This will provide you with a nationally recognised qualification, whilst giving you valuable, practical training. Traineeships will increase your business knowledge and develop lifelong skills essential for your career.
Retail Traineeships Retail Trainees work within a number of Store Departments during the one year program. The program involves a combination of both on the job training, and learning at a training facility. Successful Retail Trainees graduate with an industry accredited Certificate II in Retail Operations, which is recognised across the Australian Retail sector. Once you receive your qualification your career development at BI-LO won't stop. You will continue to receive regular on the job coaching, as well as the opportunity to participate in self-development and job skills training programs. All this individual training and development assists you to prepare for a successful career, as we continue to develop and grow as a business. So, if you are thinking of applying for a Retail Traineeship please visit the Coles Group Careers website. Management Traineeships Management Trainees complete a Certificate III in Retail Operations, and learn supervisory responsibilities in various departments. A mixture of practical and theoretical training is also a feature of this program. The Management Traineeship is a stepping stone for those who wish to pursue a management career. As a Management Trainee you will receive valuable on the job training in stock ordering and merchandising, as well as the opportunity to undertake recognised off the job training. As a business we are very proud of all our Management Trainees, and we recognise the value of the program as a stepping stone for employees who are serious about pursuing a management career with BI-LO. So, if you are thinking of applying for a Retail Traineeship please visit the Coles Group Careers website. Certificate IV in Retail Management A Certificate IV in Retail Management is offered to selected Department Managers, Assistant Store Managers and Store Managers. This twelve month program combines off the job training with practical workplace projects designed to develop the management and leadership skills of our store management teams. Offered in Victoria for the first time in 2000, with the intention of eventually being implemented in all states. Other positions in our Stores… Some of the other positions at Store level include: Store Manager The role of the Store Manager is to manage and develop the Store's operation. This is managed with a high customer focus, by ensuring that budgets are achieved or exceeded, sales are maximised, costs are minimised, procedures and standards are maintained, and staff are trained and are competent. Assistant Store Manager The Assistant Store Manager helps the Store Manager to manage and develop the Store, by assisting with the processes listed above.
Department Manager The role of the Department Manager is to manage and develop the operation of their department (eg. Grocery, Dairy, Delicatessen, Meat, Fresh Produce, etc.).
Service Assistant Depending upon the department in which they are working, the operational role of the Service Assistant will differ. Even so, the essential responsibilities of a Service Assistant include customer service, safety, loss prevention and merchandising. So, if you are looking for a Service assistant position in a Store, ask at the Service Desk in a Store near you, or visit the Coles Group Careers website. Click here to hear what some of our employees have to say about working in our Stores. Now find out about what happens behind the scenes in our Support Functions.